When a subscribed contact in your audience opts out of future email marketing, it’s called an unsubscribe. CAN-SPAM, CASL in Canada, and other anti-spam laws require cloudHQ to have an unsubscribe process in place.

You must include an unsubscribe link in all of your email campaigns.

Mailking doesn’t allow outside unsubscribe processes, so you need to use the unsubscribe link we provide.

If you see high rates of abuse complaints or unsubscribes, we recommend you use the double opt-in process for audience subscriptions.

Text-only email campaigns

To add an unsubscribe link to text-only MailKing or Gmail Auto Follow Up campaigns (campaigns that send text-only email templates), then click on the Merge tag and then select Unsubscribe Link

HTML designed email campaigns (for marketing emails)

You can unsubscribe link to HTML-designed email MailKing, or Gmail Auto Follow Up campaigns (HTML-designed email templates) by adding the:

  1. by adding unsubscribe block
  2. by adding *|UNSUB|* merge tag to a text block.

Add Unsubscribe block
Select the unsubscribe block and drag it into the email:

Add *|UNSUB|* merge tag to a text block

  1. Add text block the email:
  2. Enter the text and select it. Then click on the Insert Edit/Link icon:
  3. Click on Special Links and select Unsubscribe: