Office 365 SharePoint is a cloud-based service that helps organizations share and collaborate with colleagues, partners, and customers. With Office 365 SharePoint, you can access internal sites, documents, and other information from anywhere—at the office, at home, or from a mobile device. So Office 365 SharePoint is much more than simple cloud storage. It is […]
Misc Instructions
Gmail Daily Sending Limits and MailKing
MailKing allows you to send email campaigns directly from your Google Gmail accounts. This is great because your email will not be automatically marked as “promotion” (since it is not sent from MailChimp or other dedicated mass mailing systems). However, this also means that you are still bound by Google Gmail sending limits. To keep […]
How to find the BCC address associated with my CRM provider?
Where do I find my BCC address for Salesforce? PipeDrive? HubSpot? SugarCRM? Zoho? OnePageCRM? GetBase? close.io? Basecamp HighRise?
Where do I find my BCC address in Salesforce?
Here’s how to access your BCC address in Salesforce: Find your user name at the upper right corner and select the drop down bar. Select “My Settings” or “Setup” from the drop down bar. Select the Email tab under “My Settings” Select the “My Email to Salesforce” tab You will see your email to Salesforce […]
IT Admin: Office 365 – Why Your User Principal Name (UPN) Should Match Your Email Address
In the Windows operating system’s Active Directory, a User Principal Name (UPN) is the name of a user. The User Principal Name is basically the ID of the user in Active Directory and sometimes might not be same as users’ email. Office 365 does not require that users’ email matches User Principal Name. For example, […]
Understanding conversations in Gmail
Conversation view is a Gmail setting that allows you to set whether emails of the same subject are grouped together. Having conversation view on allows you to see all emails for a specific email subject together. You do not have to open several email messages to follow the conversation or go searching for a message […]
How to verify that cloudHQ Chrome Extension is installed and enabled
To verify that Chrome Extension is installed and enabled please follow the following steps: Start Google Chrome. Click the vertical ellipsis icon on the browser toolbar. Select More Tools -> Extensions. Verify that the extension is installed and enable. If extension is not installed please go to cloudHQ Extensions page to install it.
How to solve issues with Office365 OneDrive corrupted folders
Sometimes Office365 OneDrive folders will end up being corrupted. That might happen when the folder has a large number of files or subfolders. Here is how to fix it: Delete your sync pair Rename the folder in Office365 Onedrive (for example rename it to “old_name SAVE”) Create a new folder in Onedrive with the same […]
How to check if IMAP is enabled in Gmail or Google Apps account
IMAP is a standard email protocol that stores email messages on a mail server and it also allows the end user or application to view and manipulate the messages as though they were stored locally on the end user’s computing device(s). The IMAP is required for the following cloudHQ operations: Backup Gmail Migration from or […]
How does Gmail decide to group emails into conversations?
A really cool feature of Gmail is how it automatically threads email messages so that they appear as a single item rather than multiple items in your email list. This helps keep your inbox organized, especially if you have really long email threads. Here is how Gmail decide which messages should and shouldn’t be part […]