Migration for Hiver to cloudHQ Email and Label Sharing is super easy. You just need to, re-org labels to have a hierarchical structure and then set up cloudHQ Label Sharing for labels you are already sharing with Hiver. cloudHQ will automatically catalog existing emails and labels. STEP 1: Re-organize your labels to have a hierarchical […]
Label Sharing for Gmail
How to configure Gmail Label Sharing if you are not using Gmail Conversations
If your team is not using Gmail conversations then you need to ensure that *all* shares have the option I do not use Gmail conversations – do not share all emails in conversation such as replies and forwards enabled. If this option is disabled then once you share an email by applying a shared label […]
How to set up a simple email support system using cloudHQ Label and Email Sharing
This is a description and tutorial for how to set up a simple email support system in Gmail using cloudHQ’s free Gmail Label and Email Sharing Chrome extension. Here’s how it works: You’ll create a single “support@company.com” email. Customers will be able to send messages to that email address. Your customer service reps will see […]
How to access emails in shared Gmail label
You can view your messages in your labels or sublabels. Here is how to access emails in shared labels of Gmail: To open a label, click the desired shared label on the left side: To open a sublabel, click the desired sublabel on the left side:
How to share a sublabel without sharing the parent label?
The easiest way to share a sublabel without sharing parent label is to use the cloudHQ web interface. Here is the note that explains how to do that: https://support.cloudhq.net/how-to-share-any-gmail-label/
How to accept a share from an email invitation
Here are short instructions for how to accept a share from an email invitation. Go to your email account to see the invitation: Click “Accept Invite” from your email: After accepting the share, please choose the cloud service where you want to sync your shared data: Click the icon of the cloud service you want […]
How to control whether newly shared emails are added to inbox or not
When a new email is added to a shared label, you have the option to either have it appear as unread in other members’ inboxes or keep it solely within the shared label. To change this setting, the share owner can navigate to the “Sharing options” button on the Share tab at [cloudHQ.net](https://www.cloudHQ.net).
How to change options of a Gmail label share
To change your shared Gmail Label options, log in to cloudHQ and navigate to the Share tab to access the Sharing Options button. Detailed instructions for each option can be found in the support note: [Label Sharing Options](https://support.cloudhq.net/label-sharing-options/).
How to share a Gmail label via web interface
cloudHQ label and email sharing does not require label sharing Chrome extension to work. Here are short instructions for how to share a Gmail label via our web interface. NOTE: Please authorize your Gmail in the “Cloud accounts” tab: Go to https://www.cloudhq.net/share_intro. Choose “Single User” to share your Gmail label: Choose the Gmail label to share and […]
Gmail Label Sharing and adding email to inbox as unread
The option Members of the share will see new shared emails in their inbox controls the following: If the option is not ticked (off), then shared emails are only added to the label that you are sharing, and do not appear in the Gmail inbox as unread. If the option is enabled, shared emails would […]