If your Gmail uses the conversation view, then Gmail does not display the number of email messages in your account – it will display the number of conversations. Turning the conversation view off is needed to see the actual number of email messages in your Gmail account. So here is step by step instructions on […]
Open Gmail. Click the gear in the top right. The setting panel will open. Scroll all way down and you will see Conversation view checkbox. Tick it: Once you have done this, you should see the email in the threaded view. You can switch back anytime if you prefer the conversation view to be off.