1. Introduction
2. IMAP Setup Guide for Google Workspace Gmail Accounts
3. Additional Information

Introduction

This guide shows how a Google Workspace admin can enable IMAP for users to make cloudHQ run properly. The admin can allow IMAP for all clients or just for cloudHQ.

Step-by-step Guide to Turn on IMAP for Google Workspace Gmail Accounts

1. Log in as an admin to the Google Admin console. You need an admin account to access the console.
2. Go to Menu and then Apps > Google Workspace > Gmail > End User Access. Make sure you have Gmail Settings admin rights. To apply settings to a specific group or team, pick the organizational unit on the side.
3. Scroll to POP and IMAP access and enable IMAP. Choose one option:
• Allow any mail client
• Restrict which mail clients users can use (OAuth mail clients only)
  • Add the cloudHQ OAuth client ID:

    
125135905029.apps.googleusercontent.com

    

4. Click Save. You can also click Override for a specific organizational unit.
5. Repeat for each organizational unit where you wish to enable IMAP.

Changes can take up to 24 hours to take effect, but usually happen faster. IMAP and POP changes typically apply within 15-30 minutes.

Additional Information

Check Google’s support page for more info: Turn POP & IMAP on or off for users