- The owner of the Google Workspace email account (owner@company.com) needs to install the cloudHQ Chrome extension (i.e., “Save Emails as PDF”) and create his/her cloudHQ account.
- The owner needs to email support@cloudHQ.net and we will convert the owner’s cloudHQ authentication method to be username and password.
- The owner needs to send cloudHQ username and password to delegated accounts (via a secure channel)
- Delegated account need to install cloudHQ Chrome extension (i.e., “Save Emails as PDF”) . When a delegated account switches to the owner account (owner@company.com) in Gmail, they will need to login to cloudHQ using a password from step 3
cloudHQ Chrome extensions can be used with delegated Google Workspace accounts.
To use cloudHQ with delegated G Suite accounts, the cloudHQ account of the owner (primary account) needs to be converted to password-based authentication. Then the cloudHQ username & password needs to be shared with delegated users.
So here is the procedure for how to use cloudHQ Chrome extensions with delegated accounts.
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