You can control how to add attachments. There are two options:

1. Embed (inline) email attachments inside created PDF or HTML document.
   cloudHQ can convert a variety of documents into PDF format: MS Word documents, MS Excel, Images, etc. When this option is enabled, then we will convert attachments to PDF format and append them to your PDF document. For example, if you have an email message which has 3 attachments: PDF, image, and excel attachment. Then we will convert the image and excel document into PDF format and create one PDF document that contains:
   • Email body
   • PDF document
   • image
   • Excel attachment

   The following attachments can be embedded into PDF:

   • MS Office Word
   • MS Office Excel
   • Image
   • Txt or HTML attachment
   • PDF
2. Save also attachments found in email messages or conversations
   When this option is enabled, then attachments will always be added to the ZIP file. For example, if an email message has a photo attachment, then that photo will be added as a separate file (even if the attachment is also embedded inside the PDF with the message body).