When cloudHQ replicates Salesforce to another cloud service (e.g. Dropbox) the following two virtual folders contain data sufficient for full or single-file restore of your Salesforce environment:

  1. Data Export – this folder contains the following:
    • All CSV exports of all Salesforce objects
    • All ZIP files created by Salesforce scheduled export (i.e., if you manually schedule a Salesforce export, the ZIP file will be created as your Salesforce export, and we will pick up that file and save it in Dropbox)
  2. All Files – this folder contains all files and documents inside your Salesforce:
    • Documents: these are Salesforce documents
    • Files: all Salesforce files (Chatter files)
    • Notes: all Salesforce notes
    • Attachments: all Salesforce attachments

If you need to restore some object, you can use CSV or ZIP file data from Data Export.

Or if you need to delete a particular file or note (single-file restore), then you can restore from the All Files folder.