• Go to https://admin.google.com and log in as the admin.
  • Click “Users”:
    Admin_console_and_Sync_Conflicts_and_Problems_-_cloudHQ
  • Click the name of a user:

    Admin_console_and_Sync_Conflicts_and_Problems_-_cloudHQ

  • For the Google Apps Admin, the access permission in cloudHQ must be Super Admin:

    Admin_console_and_Sync_Conflicts_and_Problems_-_cloudHQ