cloudHQ chrome extensions and ad-blocker extensions

If you are using ad-blocker extensions such as Ghostery, uBlock Origin, or AdBlock Plus you will need to de-install them or whitelist both cloudHQ and Gmail to make everything working. These extensions are intercepting (and changing) communication between your browser and our servers causing our firewall to automatically log you out. Ghostery and cloudHQ chrome […]

Read More

Can’t Unzip: folder is invalid or similar (Windows)

On Windows, you should simply be able to double click on the zipped file to unzip it. However, if you receive the following error: “folder is invalid” or “Decompression Failed” then follow the steps below for alternative unzipping processes. First, double-check to make sure the file has fully downloaded. If the file size has fully […]

Read More

Can’t Unzip: Operation not permitted or Decompression Failed (Mac)

On Macs, you should simply be able to double click on the zipped file to unzip it. However, if you receive the following error: “Unable to unarchive into Desktop” (Error 1 – Operation not permitted.) or “Decompression Failed” then follow the steps below for alternative unzipping processes. First, double check to make sure the file […]

Read More