Video: How to effectively manage customer interactions using Gmail Copilot

Summary

The video demonstrates how Gmail Copilot serves as a mini-CRM by providing quick snapshots of previous email conversations with a contact, allowing for better management of customer interactions.

Highlights

  • Gmail Copilot functions as a mini-CRM within your email.
  • Provides a snapshot of past conversations when composing a new email.
  • Displays contact profiles and conversation histories for easy reference.
  • Enables addition of notes and creation of reminders alongside emails.
  • Assists in staying organized and identifying important past interactions.
  • Facilitates business growth by streamlining communication efforts.
  • Helps close new contracts quickly due to better email organization.
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