Our privacy policy is simple.
Any information we receive from you will never be shared with anyone else, and we’ll never use it for anything else without your consent.
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Articles Tagged: privacy
What is OpenID Connect?
cloudHQ uses the OpenID Connect protocol for secure sign-ins, meaning your password is never stored or processed by cloudHQ. All authentication takes place directly through trusted providers like Microsoft or Google, ensuring your credentials remain safe and private.
How does cloudHQ integrate with Okta?
cloudHQ supports authentication primarily through Google Workspace and Microsoft 365 using OpenID Connect (OIDC), with Okta integration available only as a federated login provider via Google Workspace—not through direct SAML. To access cloudHQ, users must be authenticated with Google (which can be accessed through Okta), and provisioning or deprovisioning of accounts in cloudHQ is tied to changes in the user’s Google Workspace status but still requires some manual steps in the cloudHQ admin console.
What is the GDPR?
The GDPR is a European Union regulation that establishes a new framework for handling and protecting the personal data of EU-based residents. It comes into effect on May 25, 2018. Personal data plays a huge part in society and the economy. It is essential that people have—and know they have—control and clarity over how their […]
How does cloudHQ comply with the GDPR?
Trust is the foundation of our relationship with millions of people and businesses around the world. We value the confidence you’ve put in us and take the responsibility of protecting your information seriously. cloudHQ places the utmost importance on data protection and has a track record of staying ahead of the compliance curve. cloudHQ’s Legal, […]
What are your obligations under the GDPR?
It is important to remember that you, as the customer and the data controller, also have specific legal obligations under the GDPR. You should be confident that any providers (data processors) that you work with have a robust approach to data protection, understand their obligations under the GDPR, and are well-prepared to meet them. Know, […]
How to delete a cloudHQ account
- Go to My Account
- Delete account by clicking Delete Account
Difference between authentication and authorization
Authentication is the process of verifying who you are.
Authorization is the process of giving permission cloudHQ to access your cloud accounts (copy files, restore emails, etc.)
How does cloudHQ ensure that my data is secure?
To ensure your data remains private and secure, cloudHQ uses these best practices: We do not store your files on our servers (we only replicate). We use *only* encrypted SSL to communicate with cloud services. Our product software and infrastructure is updated regularly with the latest security patches. Our network is protected by an enterprise-class […]
Video: How to block email tracking and enhance privacy
The video showcases the Email Tracking Blocker extension, which alerts users to and blocks email tracking attempts, allowing users to respond to emails without the sender knowing if the email has been opened.