Summary

This video explains how improve management of their inboxes.

Highlights

• The Email Reply Status feature shows whether or not a user has replied to an email within the inbox preview.
• It helps users easily identify emails that require a response, indicated by a red ‘unanswered’ indicator.
• Once a reply is sent, the indicator changes from red to blue, signifying the email has been responded to.
• This feature is particularly useful for those in customer service and support roles.
• Indicators are enabled by default but can be turned off if desired.
• Users have the option to manually change the status of an email to ‘no action’ if it doesn’t require a reply, like marketing or automated emails.
• cloudHQ aims to enhance productivity with this feature, allowing users to easily track and manage their email communications.